At Coastal Goddess, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our website, services, or products. We are committed to handling your information responsibly and in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Such as your name, email address, phone number, and postal address.
• Health Information: Details you provide during consultations or bookings that are necessary for the delivery of our services.
• Payment Information: Credit/debit card details or other payment methods for transactions.
• Website Usage Data: Information collected through cookies or analytics tools, including your IP address, browser type, and browsing behaviour.
  
  

2. How We Use Your Information

Your personal information is used to:

• Provide and manage our services, including appointments and treatments.
• Communicate with you regarding bookings, promotions, and updates.
• Process payments and issue invoices or receipts.
• Tailor our services to your preferences and needs.
• Improve our website, products, and services based on user behaviour.

We ensure that your personal information is handled in compliance with the Australian Privacy Act 1988.

3. How We Protect Your Information

We take the security of your personal information seriously and implement strict measures, including:

• Using secure servers and encryption for sensitive data.
• Restricting access to personal information to authorised personnel only.
• Regularly reviewing our data storage and security practices.

While we strive to protect your information, please note that no method of electronic transmission or storage is completely secure.

4. Sharing Your Information

Coastal Goddess will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in delivering our services (e.g., payment processors, IT support). In the rare event of an adverse reaction to a product or treatment, we may liaise with our suppliers and share information and images with them, with the aim of seeking the best guidance and management plan for you.
• Legal Obligations: If required by law or to comply with the Australian Privacy Act 1988.
  
  

5. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access and request a copy of the personal information we hold about you.
• Correct or update your information if it is inaccurate or incomplete.
• Request the deletion of your personal data, subject to legal and operational requirements.

To exercise these rights, please contact us using the details below.

6. Cookies and Analytics

Our website uses cookies and analytics tools to enhance your browsing experience and gather usage data. You can manage or disable cookies through your browser settings, though this may affect website functionality.

7. Changes to This Privacy Policy

Coastal Goddess reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting to this page. We are committed to aligning with the Australian Privacy Act 1988, and any updates will reflect our compliance with these legal obligations.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

• Phone: 4319 4415
• Email: advice@coastalgoddess.com.au
• Address: 8 Mimosa Avenue, Saratoga NSW 2251

Thank you for trusting Coastal Goddess. Your privacy and confidence are our priority.